Returns & Exchanges
At MOOLK, we want you to love every piece you wear, which is why we offer a flexible 30-day return policy for all unworn and unwashed items. Whether you need a different size or a complete change of mind, our streamlined process ensures your wardrobe updates are stress-free.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, sellable condition.
Ship It Back
Print your prepaid shipping label provided by the portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing